AVEN Support Center

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Search our knowledge base or browse help topics across accounts, discovery, messaging, safety, and billing.

Showing 23 articlesNeed to delete your account?

AVEN rejects the endless swiping catalog model. We curate thoughtful daily introductions based on 32 dimensions of values harmony, encouraging members to send personalized notes on prompts rather than low-effort double-taps.

Still have questions?

Our support team is available to help with account questions, safety concerns, or technical issues.

support@meetonaven.com

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How can we help?

How is AVEN different from other dating apps?

What are the system requirements for the AVEN Android app?

How do I log in or update my account email/phone number?

Can I temporarily pause my dating profile?

What makes a compelling intentional profile on AVEN?

How do I update my profile photos or rearrange prompt cards?

How often do I receive new introductions?

Can I adjust my discovery distance and age filters?

How do introductions and matches work?

Where can I see members who have sent me an introduction?

What conversation tools are available in AVEN chats?

How do I unmatch someone?

How does photo gesture verification work?

Is photo verification required?

How do I block someone on AVEN?

Are safety features restricted to paid subscribers?

Does AVEN track or display my exact GPS coordinates?

Does AVEN sell member data to third-party data brokers or advertisers?

How do I configure my push notification preferences?

How are optional premium upgrades managed?

What happens to my Google Play subscription if I delete my account?

What should I do if the app fails to load or connect?

How do I permanently delete my account and data?

Still have questions?